FAQs (EN)

15. An error message "Could not start shell. Commandline: /bin/sh ../bin/prepare.sh." prevents the CIB documentServer Web application from starting (context start failed).

The initial shell script could not be executed for one of the following reasons:

• Script or shell privileges prevent the application server VM from starting.
• Path or name of the shell (can be set in setting de.cib.docserv.Shell) is configured incorrectly. It must be an SH shell.
• Path or content of the shell parameters is incorrect (can be set in de.cib.docserv.socket.¬Prepare¬Arguments or de.cib.docserv.socket.ShutdownArguments).
• Path to the working directory (can be set in the setting de.cib.docserv.ServerWorkingDirectory) is incorrectly configured.
• Paths contain backslashes. Paths should be specified with / on all systems until further notice.
•  There is not enough memory allocated to your application server