FAQs (EN)

60. The following error messages are output in the log:

Major:
Servlet.service() for servlet CibDocumentServerServlet threw exception
de.cib.docserv.DocumentServerError:
Socket server manager start failed: Could not start native socket server
process. Commandline: 'LD_LIBRARY_PATH=../bin /opt/server/app/tomcat-webapps/CibDocumentServer/bin/socketserver1
Logpath=/var/log/ Config=/opt/server/app/config/jobconfig.xml Idle=3600 Port=50000
Logsuffix=50000'. Working directory:
/opt/server/app/tomcat-webapps/CibDocumentServer/./work
at de.cib.docserv.ServerManager.start(Unknown Source)
…
Caused by: java.io.IOException: Cannot run program
"/opt/server/app/tomcat-webapps/CibDocumentServer/bin/socketserver1"
(in directory "/opt/server/app/tomcat-webapps/CibDocumentServer/./work"):
java.io.IOException: error=2, No such file or directory
        at java.lang.ProcessBuilder.start(ProcessBuilder.java:460)
        at java.lang.Runtime.exec(Runtime.java:593)
        at de.cib.util.Process.execute(Unknown Source)
        ... 28 more
Caused by: java.io.IOException: java.io.IOException: error=2, No such file or
directory
        at java.lang.UNIXProcess.<init>(UNIXProcess.java:148)
        at java.lang.ProcessImpl.start(ProcessImpl.java:65)
        at java.lang.ProcessBuilder.start(ProcessBuilder.java:453)
        ... 30 more

This error message indicates that the socket server process cannot be started. To check whether the system has been configured correctly, the command line call recorded in the log can be executed manually at command line level „LD_LIBRARY_PATH=../bin /opt/server/app/tomcat-webapps/CibDocumentServer/bin/socketserver1“.

If this does not return any errors, the process "socketserver1" can be checked with a second console. If the call returns an error, libraries are probably missing in the operating system.

Note

An error number is not output because the native modules of the CIB documentServer were not yet initialized at the time of the error.