FAQs (EN)

63. When sending a job to the CIB documentServer, the processing hangs after several seconds/minutes and no response is received. Why? How can I avoid it?

Such situations can have several causes:

• The native modules require a high memory consumption for the processing of the job.
• Other applications cause the socket server to hang (e.g. when LibreOffice processes a job).

Starting with CIB documentServer 1.12.0 such situations can be avoided by setting the SocketTimeout property. After the given time is exceeded, a corresponding error message is returned and the affected SocketServer is automatically restarted. When using CIB documentServer 1.12.0 with this feature, the use of Java 8 is recommended.