FAQs (EN)
51. What administrative steps are necessary in an emergency/error situation and how much technical know-how is required?
For error situations that have already occurred, there is an FAQ in the CIB documentServer guide. For further questions, please contact the CIB Support.
The CIB documentServer usually runs maintenance-free. The technical requirements for the operators are low. When restarting the GlassFish, the processes are shut down and then restarted. The operating configuration consists of a properties file. There is another configuration file (XML), which is constant from the operation point of view. Logging for troubleshooting can be activated and deactivated in two steps from the WebGui of the CIB documentServer. The evaluation of the log files is done by the CIB support.