Platter = bandeja

The wrong turn = el giro equivocado

Wisdom = sabiduría

Tough decisions = decisions difíciles

Burned down = quemado

Deadline = fecha límite

Services mindset = mentalidad de los servicios

Incumbent = titular

Optin for = optar por

Scorecard = cuadro de mando

No every mountain is worth to climb it = no toda montaña vale la pena subirla